Privacy Policy

1. Introduction

Hobo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise social media intelligence and analytics platform.

2. Information We Collect

2.1 Account Information

When you create an enterprise account, we collect information such as your name, email address, company name, organization details, and billing information.

2.2 Social Media Data & Analytics

To provide our intelligence and analytics services, we collect and process comprehensive data from your connected social media accounts (Facebook, Instagram, Twitter, LinkedIn, etc.), including:

• Performance metrics and engagement analytics
• Audience demographics and behavioral data
• Content performance and reach statistics
• Competitive intelligence and market insights
• Sentiment analysis and brand monitoring data
• Historical performance trends and patterns

2.3 Intelligence Data

We collect and analyze aggregated data, market trends, and industry insights to provide you with comprehensive intelligence reports and recommendations.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide enterprise-grade analytics and intelligence services
• To generate comprehensive reports and data-driven insights
• To deliver competitive analysis and market intelligence
• To send you service-related communications and updates
• To respond to your inquiries and provide technical support
• To improve our platform and develop new analytical capabilities
• To comply with legal obligations and enterprise requirements

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Social Media Platforms: We share necessary data with Facebook, Instagram, and other platforms to provide our analytics services, in strict accordance with their Platform Terms, Data Use Policies, and privacy regulations.
• Enterprise Partners: We may share aggregated, anonymized insights with trusted enterprise partners for industry benchmarking, subject to confidentiality agreements.
• Service Providers: We may share data with third-party service providers who assist in operating our platform, subject to strict data protection agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

5. Data Security

We implement enterprise-grade security measures to protect your information, including end-to-end encryption, secure data centers, regular security audits, multi-factor authentication, and strict access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability in a machine-readable format
• Withdraw consent at any time

7. Facebook Platform Compliance

As a Facebook Technology Partner, we strictly comply with Facebook's Platform Terms, Data Use Policy, Community Standards, and all applicable privacy regulations. We only access and use Facebook data as permitted by Facebook's policies and with your explicit consent. We do not share Facebook data with third parties except as required to provide our services and in compliance with Facebook's policies.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze platform usage, and assist in marketing efforts. You can control cookie preferences through your browser settings.

9. Data Retention

We retain your personal information and analytics data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data in accordance with our retention policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: